Refund policy
BattleCry-usa Return Policy
BattleCry-USA uses a third-party printing and fulfillment partner to produce and ship many of our items. Because each product is made to order, ALL SALES ARE FINAL.
Returns:
- Items can be exchanged within 30 days of purchase for an exchange only for Misprints, Defects, or Damaged during shipping. Read the How to Return section below.
Exchanges:
- Exchanges are available for Misprints, Defects, or Incorrect Items only with pictures attached to show the production team
- If the desired item is out of stock, an exchange or a store credit is offered.
- The customer are only responsible for the shipping cost for all returns and exchanges if requested by Battlecry-USA. This also includes bulk returns and exchanges.
How to Return:
- Email us at [support@battlecry-usa.com] with your order number and reason for return, along with pictures of the misprint or damaged item(s).
- A clear photo of the full item
- A brief description of what appears to be wrong
Contact information in the email
- All emails will be answered within 1 to 2 business days and a reprint will be issued.
Refunds:
- ALL SALES ARE FINAL. Refunds are on a case-by-case basis. If a refund is approved, the original payment method will be refunded within 7-10 business days after the approval date.
If you have any questions, feel free to reach out to us at [support@battlecry-usa.com]. We’re here to make your shopping experience smooth and hassle-free!
Thank you for being part of the BattleCry-USA's crew! 🚤🔫